Appointment Policy

All patients are seen by appointment only. Please arrive at your appointment on time. If for some reason you need to cancel your appointment please let us know at least 24-48 hours in advance.

At times, emergency cases will receive top priority followed by patients with previously scheduled appointments. In most cases we try to arrange emergency appointments to be seen early in the morning. At times patients need to be left at NOVA Cat Clinic for further examination, diagnosis, and treatment.

Payment Policy

We require full payment at the time that services are rendered. For your convenience, we accept Visa, MasterCard, Debit Cards and cash. We no longer accept personal checks.


Patient Arrival Policy

For the safety of you cat and the clinic cats, we request that all cats must be presented in an appropriate cat carrier or on a leash.

Web Site Privacy Policy

We do not collect or give out any information to any third party vendors or internet businesses.  No information will ever be disclosed to outside parties from us.

It’s that simple! And we strictly adhere to this policy.

NOVA Cat Clinic recognizes the importance of protecting the personal privacy of its clients, its patients and those individuals who simply visit our site.

Your privacy is also protected in our hospital.  At no time is any information given out about the client or the pet without the consent of the owner.